Economic conditions and increasingly complex regulations are forcing PHA’s to re-assess and improve their internal, paper-based processes. The challenges PHA’s face include:
Increased requests for housing assistance increases time and money wasted on:
- Filing
- Printing
- Copying
- Mailing
- Looking for lost documents
- Storing and retrieving stored documents
More Stringent privacy and data security regulations add extra compliance burdens:
- Access to Personal Information Must Be Controlled & Monitored
- Records Retention Policies Must be Documented and Followed
OnBase PHA FAQ
Documents & Data From Multiple Sources Must Be Collated, Filed & Retrieved Quickly
- Paper
- Email
- Faxes
- Web Forms
- Spreadsheets & other Digital Documents
- Computer Application Data
Audits and Regulatory Compliance is Time Consuming and Stressful
- Gathering, printing, copying and verifying compliance and completeness of documents takes a tremendous amount of PHA staff time.
Utilizing Hyland Software’s OnBase Content Management (CM) software, AMS’s PHA solutions quickly pay for themselves by improving access to documents and eliminating time wasted chasing missing documents.
- PHA staffs have immediate access to documents from any source, paper or digital.
- Documents can be viewed simultaneously by multiple people in different locations in a secure, audited environment.
- Documents can be viewed directly from existing applications such as Emphasys with no programming changes.
- Staff members can be notified if documents are missing or overdue.
- Audits and Compliance reporting is greatly simplified because documents can searched and compiled from a desktop.
- Access to documents is controlled and monitored so compliance is easily verified.
AMS offers a variety of CM options designed to meet the needs of large and small PHAs:
- Hosted or Premise Based Software
Limited IT infrastructure? No Problem! AMS offers ultra-secure, SAS70II compliant hosted solutions. No need to purchase servers or additional data storage and no worries about back-ups or system outages.
- Pre-Configured, PHA Specific Solutions
Why re-invent the wheel? AMS offers a pre-configured solution designed specifically for PHA’s to speed implementation and reduce long term maintenance costs.
- Support Multiple Departments With One Solution
Our solutions can be utilized by multiple departments including Human Resources, Accounts Payable, and Legal. Departments can be converted to the solution at the same time or sequentially.
Ever thought about how much time and money you spend waiting for information? Manually routing data and documents in and out of your PHA is not just expensive – it’s risky. The workflow management tool in OnBase can help. Tasks that require an army in a paper-based world can be completed quickly and easily by a small team with Workflow.
- Document Capture Solutions
AMS can quickly implement Advanced Capture technology solutions to capture documents and associated index values with minimal manual intervention, eliminating most of the manual tasks associated with large volume document scanning.