Our Government Document Management Solutions transform government at all levels by recapturing time and money and supporting enterprise collaboration across cities, counties and states. The economic climate is forcing government organizations to contend with critical and competing demands. Agencies must expand social services, stimulate and accelerate economic recovery, provide better customer service and comply with privacy and environmental regulations - all while cutting costs and handling an ever growing workload.
Our solutions enable government organizations in Public Housing, Health and Human Services, Child Support and Finance to handle these conflicting needs by securely automating the capture, processing and archiving of documents, helping agencies increase efficiency, reduce costs and paper, improve service and become leaner and greener.
Increase Efficiency
- Automate the input of information to multiple processes and enable cross departmental collaboration on one platform.
Improve Service to Constituents
- Make high quality data available and accelerate communication and service delivery to constituents and businesses .Handle inquiries and applications faster and communicate in a customer-centric way while reducing workload and costs.
Reduce Processing Costs
- Automate the capture and processing of documents, eliminating manual data entry and search, paper storage and shipping.
Reduce Processing Costs
- Automate the capture and processing of documents, eliminating manual data entry and search, paper storage and shipping.
Automate Core Government Processes
Customer Service:
Improve service quality and efficiency for constituents. Handle inquiries and applications faster and communicate in a customer-centric way while reducing workload and costs.
Our clients in the government sector benefit from a highly secure and scalable capture platform that can serve a wide variety of document intensive business processes. The Kofax system automatically captures any type and format of document, transforms it into actionable information, and delivers that information to the right people, processes, applications and back end systems - all enabling our customers to become more efficient and significantly reduce cost. Outstanding scanning capabilities for paper documents provide high data quality, scalability allows the system to adapt to changing needs and peak times, and monitoring and tracing capabilities enable an auditable data flow across government organizations and beyond.
Case Management and Collaboration
Enable the efficient exchange of information to accelerate case management processes. Fulfill the needs of constituents more efficiently, contributing to economic recovery and governmental processing excellence.
In today’s economic environment, government agencies must expand and deliver social services as well as programs to stimulate economic recovery. To do so, organizations need secure access to high quality information across departments to ensure the efficient processing of cases and claims. But although e-government initiatives are common today, their promise cannot be fulfilled unless agencies eliminate hurdles such as the tons of paper which are shipped or filed in dispersed file cabinets.
Records Management
Automatically capture, process and archive high volumes of records and related documents from citizens and businesses in an efficient, integrated and compliant manner.
Efficient records management is the backbone of a government agency’s daily work. The volume of information produced in the government sector is growing annually by an average of 50%. Although the amount of digital data in government organizations has increased, the amount of paper is still huge - and as a result, the risks of data loss, misplaced documents and inefficient search remain huge as well.
Coping with this amount of information in a compliant manner requires a highly scalable platform that can support both the capture of documents and the exchange of information across multiple processes. Our solutions provide government organizations with a robust, flexible and scalable enterprise capture platform to meet the full range of document capture and management demands. It enables e-entry of new documents as well as back file conversion of high volumes of documents in any format, and seamlessly integrates with repositories, content management systems and relevant processes.
Invoice Processing
Increase efficiency and reduce cost and risk by accelerating and streamlining the processing of invoices - including exception and approval handling - in a variety of formats and from widely distributed suppliers.
Government agencies have to deal with an enormous volume of invoices, including many driven by case and claims settlements. To make this challenge even more complex, those invoices originate with a vast number of different suppliers.
End-to-end automation of invoice processing - including e-invoicing, workflow and seamless ERP integration - can significantly reduce the extensive effort of managing invoices, whether they are involved in the settlement of a case or for any goods or services purchased by the agency.