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Konica Minolta ECM Blog

What’s the Next Step After You Choose Your ECM Solution?

Posted by Dan Termale on Fri, Feb 10, 2017 @ 09:37 AM

So you’ve found an Enterprise Content Management (ECM) solution that you like. Now what? How do you make sure that the one you chose is implemented successfully? Here’s some guidelines.

Plan and Strategize

iStock_000046141776_XXXLarge_updated-1.jpgSuccessfully implementing an ECM solution takes a lot of planning and strategizing. Business leaders must put in the necessary time to map out exactly how the ECM will run from every angle, throughout every department. It’s essential to ensure that the implementation strategy is clear from the beginning on all stages of the process from document capture, records management, business process management (BPM) and the other aspects of the solution.

Usability

Ensuring that an ECM solution is easy to access, use and learn is a sure-fire way to gauge whether or not you chose the right solution or not. After all, because the users are typically the consumers of an ECM solution, it’s ideal to give end users a pleasant, easy to use experience when setting up an ECM and workflow system by making it as user friendly as possible.

Educate Staff and End Users

Education is imperative because staff members and end users may not understand what an ECM system is. Making sure they understand the benefits of the new system and how to get the most of out it will go a long way.

iStock_000016903391LargeR.jpgCommunicate, Communicate, Communicate!

Communication between business users and the IT staff who will be supporting the system is key. You want the business requirements to be very clear and straight-forward for the users to understand. Gaps in communication can lead to problems and hurt the overall adoption of the ECM solution.

Choose the Right Vendor

Choosing a vendor that has the necessary expertise and will go above and beyond what a business needs is a must have. The right vendor will help businesses define its vision and road map for the ECM solution to meet all of its needs. Ideally, the solution needs to be scalable, continuously evolving, and ready to integrate with existing ERP and legacy systems.

Are you looking to implement an ECM solution successfully? Contact us! We have one of the best teams in the industry and would love to help answer any questions you may have about your ECM search and implementation.

Tags: Document Management, ECM, Workflow, Document Imaging, enterprise content management,

Smart Phones Double As Mobile Scanners ‘On The Go’ for ECM

Posted by Dan Termale on Wed, Jun 15, 2016 @ 12:18 PM

dreamstime_m_32178518_2.jpgThe debate over whether iPhones or Android devices are better will continue, but there’s no denying that people increasingly prefer smartphones to basic feature phones. According to a recent study by Pew Research Center, 68 percent of Americans have smartphones, which is up from 35 percent in 2011, and tablet ownership has bumped up to 45 percent. It also found people ages 65 and older are increasingly choosing smart phones over basic feature phones. The survey states that roughly 9 out of 10 American adults (92 percent) own a mobile device, the majority being smartphones. So it’s safe to say that almost everyone walking around today has some type of smartphone in their pocket.

But how many of these users realize that they have a scanner in their pocket as well?

Your smartphone is essentially a scanning device that can be used to drastically improve the way you work and how you process information. Consider this scenario: Your flight is delayed and you have two hours to kill at the airport or train station. You have a giant stack of receipts from your trip and always dread filling out that expense report upon your return to the office. There must be a better way, right? Of course there is.

Just use your smartphone and snap a picture of each receipt using your Mobile Capture app to immediately start processing all of your receipts and documents. Many companies now have implemented these technologies into their business processes and use a number of different apps to get this done. The apps may be different but the capture technology behind them are all basically the same. That’s just one of the thousands of uses that a Mobile Capture solution can offer you and your employees.

dreamstime_xxl_29459455.jpgWhen it comes to creating real business value, you need to offer your customers better service in less time. By using a Mobile Capture strategy, you can enable your customers and field agents to capture documents wherever and whenever to start the particular process they’re trying to accomplish. It’s fast, easy, and creates tremendous value for all parties involved. Even more importantly, it differentiates you from your competitors and, in today’s competitive industries, that is a must.

We combine solutions from all of the world's leading document capture and smart process applications. Specializing in simplifying the first mile of information-intensive customer interactions is an important competitive advantage to have. Mobile capture platforms turn any smartphone or tablet into a sophisticated scanning device, which not only captures a document but also cleanses it and extracts critical data.

If you’re still relying on paper processes and have not yet started to utilize mobile technologies, then Contact Us. We would be happy to answer any questions you have and point you in the right direction.

Tags: Paperless Office, BPM, ECM, Mobile Solutions, Workflow, Smart Process Applications, Document Imaging, Technology,, document capture

4 Questions to Ask Your Document Scanning Service Provider

Posted by Dan Termale on Thu, May 19, 2016 @ 02:22 PM

dreamstime_l_48596455_3.jpgChanging the way we do things always starts with educating ourselves and changing our mindsets.

If you are trying to reduce paper consumption in your office, you should start by addressing the specific areas where most of the paper is being used. Once you identify where or what processes are the most paper heavy, you can plan alternatives.

For many businesses, the option of outsourcing document scanning to a service provider is the choice that makes the most sense. Although many businesses have not fully implemented a paperless and digital office strategy, research has shown that those that have invested in an Enterprise Content Management (ECM) plan and/or have digitized their paper files have enhanced their work space, increased productivity, lowered costs, and are more eco-friendly workplaces. The benefits far outweigh the initial investment of your digitization project. Most companies realize a full ROI within the first 18 months of implementation and from there it becomes a huge cost saver!

The next step is choosing the right service provider that will be able to securely handle your paper files and who will return to you high quality digital formats that are on time and on budget.

Here are 4 questions you should ask when seeking a scanning service provider:

1. What equipment will they use to scan your documents?

The type of scanners and the type of document capture software they use to capture information accurately is important so that it can be indexed and distributed correctly. Equipment should automatically handle image enhancement, data identification and other advanced processing. Make sure they have the right tools for the job.

2. What processes do they have in place to ensure high-quality scans?

When it comes to scanned documents, the importance of quality is high and involves many different factors. You want to ensure you are getting high-quality document images and all vital information is captured accurately.

Here are some questions to ask your potential service provider:

Will human quality control be performed?

Does the QA process involve random sampling or will each scanned document be checked?

Do they provide an accuracy guarantee?

How long is the window for quality issues to be raised and addressed?

3. What do they do with your documents after they have been digitized?

Your scanning service provider should be able to deliver your digitized files into the systems and programs that you need them in, whether they are being delivered into your Enterprise Content Management (ECM) system or into some other central storage location. And, they should be able to meet your requirements while maintaining tight data security.

4. Are they able to handle your ongoing scanning needs?

Whether your scanning project is focused on your back-filed documents or if it is going to be an ongoing process of scanning day-forward documents, make sure the provider has the resources to meet your needs. If your service provider can only handle your back-filed documents and not continue with your day-forward scanning needs, you may need to find another vendor. It is best to find one provider who can meet all the items on your must-have list and who has a proven track record of delivering quality service.

dreamstime_l_29647833_2.jpgThe bloodline of your business is your documents and data, so it’s important to do your due diligence when trusting someone to handle these projects. We have been providing high-quality and cost-effective document conversion services for over 40 years. We not only provide the services but also the software solutions so that you can choose in-house options as well. Options are always good to have. If you have any questions let us know! Contact us today; we are here to help.

 

Tags: Document Management, document scanning, Paperless Office, ECM, Document Imaging, go paperless, document capture

Building Effective Business Processes with Workflow Software

Posted by Dan Termale on Wed, Jan 06, 2016 @ 10:35 AM

workflow-solutions.jpgEvery day large volumes of paperwork can become difficult to manage, often leading to data entry errors, loss of information and inconvenient work delays. This inefficient use of time, equipment and resources can result in significant financial losses for any sized business. 

Many companies look to workflow software to scale up their productivity. Workflow software is comprised of a set of tools aimed at maximizing all the benefits of performing automated business processes while reducing costs. It allows individuals to automate repetitive processes and easily follow up on uncompleted tasks. Users gain knowledge into workflow performance with in-depth visibility into what needs to be done, who is involved in the process and what will happen after an action is taken. 

In order to build effective automated processes, organizations can implement workflow software that will deliver the following five essential features: 

Accessibility

Today, the most efficient workflow software systems are mobile accessible, providing users the ability to give approvals and access data and reports from any location at any time. It’s not enough to rely on one platform, as workflow software should be compatible from Mac to PC, tablet to smartphone and laptop. With mobile accessibility, security is a requirement. Advance workflow software offers role-based access control so that workflows containing sensitive information can be kept hidden from certain users. Administrators can easily customize what each individual user can see and do. 

Visibility

High level decision making depends heavily on the documentation at hand, corresponding data and effective communication, which can be tough to monitor. Decision makers want to know quickly which processes are on track and which ones are in need of attention. Advanced workflow software provides a structured, centralized system allowing users to effectively track business processes as they are completed. Of course, building automated business processes within workflow software may result in inefficient process design. Robust, built-in workflow reporting improves visibility, allowing users to see what’s being held up and where to focus attention. This allows key people to instantly check the status of a process, analyze critical workflow steps and make effective decisions. 

Notification

ECM-WorkflowWithin a busy environment, people tend to abandon documents if they are not reminded of them. An effective workflow software system will send notifications to remind users of action items such as upcoming approvals, data entry and indexing. With automatic notifications, users no longer have to wait for someone to hand off a document onto their desks. Workflow software makes business critical documentation available on demand, immediately accessible and ready for action. Event triggers add flexible intervals between workflow actions based on the timing of a process. A process can be set to notify a user once a week, once a day, or once an hour. Ensuring best practices, by eliminating paper chasing and reducing processing delays, workflow software confirms that all steps have been completed correctly and checkpoints met before moving forward. 

Nonsequential Routes

It’s no doubt that certain processes need multiple manager approvals and review. Instead of building several different workflows for each department, advanced workflow software allows users to create one complete workflow on a singular design canvas that follows a different track depending on which department will do the approving. All steps can now run simultaneously as opposed to sequentially so that more can be done in less time, making the process more efficient. 

Integration

The best workflow software systems will integrate seamlessly with an organization’s existing business applications such as QuickBooks and SalesForce. Users can also integrate their document management workflows with office equipment, including printers and scanning devices, which act as the catalyst for workflow automation. 

Additionally, form designing platforms incorporate workflow software to allow data to be accessed and worked the moment it is captured for more efficient and faster completion. Workflow software makes any organization become more efficient by helping to save time, avoiding unnecessary manual work and making better use of resources. 

There are multiple reasons to consider using workflow in an organization. Consider these five features and more when it’s time to implement a workflow system in your organization. Learn more about our Square 9 Softworks solutions and other ECM solutions to help you in these five areas. Contact Us, we are here to help.

Tags: Document Management, Paperless Office, BPM, ECM, Workflow, Document Imaging, enterprise content management,

How to Keep Your Healthcare Records Healthy

Posted by Dan Termale on Mon, Nov 23, 2015 @ 01:06 PM

health recordsIn the healthcare industry, not having access to information when you need it can have serious implications – sometimes fatal. If a doctor needs to review a patient’s record in an emergency situation, they need to have the access and availability to do so.

Due to federal mandates, we’re seeing an increase in the amount of digital health records. But there’s still plenty of information that exists outside core health information technology (HIT) applications, meaning that information is not always accessible when healthcare staff needs it.

Fortunately, many healthcare organizations have found that an Enterprise Content Management (ECM) solution for healthcare exists to remedy these maladies. 

This ECM solution works to ensure that any and all information is readily available to clinicians and staff within the applications they already use and know. The results? Improvements in patient care and service while simultaneously reducing operational costs.

Having a healthcare ECM solution will:

  1. Extend the value of existing IT investments (present patient information through emergency medical records [EMRs])
  2. Save time and resources while reducing risk in health information management (HIM), such as information control and automation
  3. Support informed care with clinical device integration (data from disparate systems)
  4. Realize timelier reimbursements  (work only on exceptions)

health recordsAdditionally, our ECM solutions offer a full-featured information management suite that can scale to all areas of an organization, supporting thousands of end-users. More importantly, it offers healthcare-specific functionality to meet clinical and business departmental needs. Because it integrates with existing software applications — including the EMR and ERP — our ECM solutions allow users to leverage existing IT expenditures and keep users in one consistent, productive application environment.

ECM solutions for healthcare organizations also reduce costs while maintaining high levels of care and service in:

  1. Health information management with secure electronic storage of patient information
  2. Clinical care by uniting ultrasound images and data with the EMR
  3. Patient financial services with automated management of financial documentation and data
  4. Administration with automated workflow for accounting, finance and human resources

healthcare solutionsThese cost saving benefits are significant, especially with the recent debate over healthcare. An aging population, increased prevalence of chronic conditions and greater access to insurance as a result of the Patient Protection and Affordable Care Act of 2010 (PPACA) will drive consumer demand for healthcare services. At the same time, reimbursements are becoming decreasingly tied to the consumption of healthcare and more aligned with the outcome. The result is less revenue for the hospital, so they have to save money somewhere. An ECM solution allows them to do so.

For more information on how an ECM solution might benefit you, contact us!

Tags: Paperless Office, BPM, ECM, Document Imaging, go paperless, Healthcare

In The Market for a New Scanner?

Posted by Brianna Smith on Thu, Jul 23, 2015 @ 03:29 PM

Are you in the market for a new scanner? Before taking the plunge and purchasing a new document scanner, there are a few things to consider and ask yourself first:

  1. konica_minolta_bizhub_c224e_1

    What type of documents will I be scanning?

  2. What is the largest and smallest size documents I need to scan?

  3. Do I need to scan in color? Is any of my documents duplex?

  4. Are there any unique documents that may be of carbon or card stock material?

  5. What type of document will I be scanning?    

  6. What software will I be scanning to?                                              

  7. Who will service my scanner?

  8. What will be the best scanner for my needs?

  9. Where should I buy my scanner from?

Once you have asked yourself these important questions, its important to make sure that the scanner you are considering offers everything you will need.

p1_scanning_solutionsNext, you will need to determine the amount of documents that need to be scanned and the timeframe they need to be scanned in. Compare this information with the scanner speed, the daily duty cycle of a scanner, number of scanners, and the time frame the scanning needs to be done. All of this should help meet the needs of your scanning workload.

Fortunately, many scanners come equipped with some sort of scanning or capture type of software. Its important to check to see if the scanner you choose works with the software you are currently using. Compatibility is very important when using higher end capture products like Kofax Capture. Depending on the speed of your scanner, different levels of scanning software may be available, sometimes for an added cost.

19fd239On the topic of cost, it is important to note that opting for the cheaper scanner may not be the best way to go. Sometimes its better to spend a little more on a quality product, and scanners are no exception. Why? Because oftentimes cheaper scanners can end up costing more in the long run. Maintenance costs and consumables can drive up the cost of scanning. The amount of down time due to frequent jams, repairs, and cleaning will also decreases the amount of scan time. Thats why its important to purchase your scanner from an authorized dealer that has trained technicians to help out in times of trouble.

As with any big purchase, its important to do your research to find the best product for your needs. Have any questions? Contact us!

 

Tags: Document Scanners, scanners, Workflow, Document Imaging, go paperless

The Future Of Business Process Is the Future of ECM

Posted by Sam Errigo on Tue, May 12, 2015 @ 11:04 AM

IDM_PageEnterprise Content Management is hot right now. And for good reason.

As more and more companies realize they have to pay greater attention to information management, security and compliance of data, the realm of ECM is poised for exponential growth.  Legacy paper-based systems provide limited value and clearly do not meet the stringent security requirements necessary in today’s workplace.   

As ECM continues to develop, users are looking for solutions beyond the traditional offerings of scanning, tracking, converting and storing. Users will demand a fluid interactive experience with access via mobile and cloud to keep pace with the speed required to compete in today’s economy.  The access of data in meaningful ways can be a competitive advantage across multiple business domains such as sales, marketing and finance.  

legal-complianceMost companies adopted ECM for one of two reasons. The first was compliance. Industries including healthcare and legal are bound by a raft of restrictions and regulations from record management and archiving to information governance. ECM bundles solutions to all of those requirements so that companies can achieve compliance while enhancing security. The second reason was corporate functionality. Thanks to ECM, a company’s growing document workload could be easily captured and distributed in any form, from print to electronic. Employees could move information faster, whether it was converting file formats, automatically routing emails or basic scan and share. Collaboration, regardless of location, was facilitated.

Now, a third reason is entering the mix: business process management. In other words, ECM is becoming integral to the entire business process, whether it is customer relationship management, supply chain management or enterprise resource planning. This is an exciting step forward. Building ECM to handle a company’s entire business process connects all of the individual applications together. This, in turn, creates a holistic integration that goes deep into the user experience.

dreamstime_xxl_24446767This “deep content” approach drills down to give us insight into workflow and processes, and even lines of business. Overlaying ECM across the entire business model allows integration at not only a user level, but also at the roles and permissions levels.

A deep dive to map the entire spectrum of the enterprise will shed light on how lines of business operate and connect, how the user experiences content and even what the very nature of that content is.

This, in turn, allows a company to take stock of its entire organization and make adjustments necessary to ensure survival, growth and prosperity. The future of business process is the future of ECM. For more information on ECM and how it can help your business, Contact Us, we would love to help.

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Tags: Document Management, BPM, ECM, Mobile Solutions, Workflow, Document Imaging, The Cloud

Konica Minolta Honored with Kofax New Partner of the Year Award

Posted by Dan Termale on Mon, Mar 23, 2015 @ 10:37 AM

Kofax-AwardRamsey, NJ, March 18, 2015 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that it has been named the 2015 New Partner of the Year by alliance partner Kofax® Limited (NASDAQ and LSE: KFX).

Kofax, a leading provider of smart process applications that simplify and transform the First Mile™ of customer engagement, announced the award winners March 11 at Transform 2015 in Las Vegas. The award ceremony concluded Kofax’s annual customer and partner conference, which drew about 800 attendees from 35 countries.

As the 2015 New Partner of the Year, Konica Minolta was noted for the company’s rapid expansion into the capture solutions space, making maximum use of the Kofax platform.

“Konica Minolta Business Solutions has quickly built an impressive pipeline of deals that has already begun to bear fruit, earning the company our 2015 New Partner of the Year award,” said Howard Dratler, Executive Vice President of Field Operations at Kofax. “By rapidly embracing our market-leading capture solutions, proactively enabling staff and incorporating newer technologies like Kofax TotalAgility® and Kapow™, Konica Minolta has added significant value for its customers, and demonstrates a high level of commitment to the Kofax platform, which is certain to pay dividends in the future.” 

“This is the first year of our partnership with Kofax and we are honored to be named the 2015 New Partner of the Year,” says Sam Errigo, senior vice president, Business Intelligent Services, Konica Minolta Business Solutions U.S.A, Inc. “As we deepen our relationship, we look forward to providing award-winning Kofax solutions that automate our customers’ document-driven business processes by managing the capture, transformation and exchange of their business-critical information in a more accurate, timely and cost-effective manner.”

kofax-capture-solutionsKofax Capture™ automates and accelerates business processes by capturing all types of paper and electronic documents and forms, transforming them into accurate and actionable information, and delivering it all into core business applications, processes and workflows. These products extract index data and deliver the images and associated data to a variety of repositories and applications. This can significantly reduce retrieval costs while improving regulatory and compliance efforts.

The flagship product, Kofax TotalAgility®, combines award-winning capture, process management, data integration, mobile, e-signature and analytics capabilities into a unified process automation development and deployment platform. Common processes like new accounts, claims, patient admissions, mortgage applications, citizen benefits, accounts payable and more can be automated, streamlined and accelerated for better customer engagement.

Through its partnership, Konica Minolta offers Kofax software to gather information from multiple electronic sources (scanner, fax, e-forms, XML stream, etc.) then transform and deliver data directly into a content management platform. Kofax market-leading capture software also offers tools such as automated indexing, automatic form identification, accurate zonal optical character recognition and intelligent character recognition.

Konica Minolta is a leader in managed IT services, application development, software integration, document management technologies and is a premier technology manufacturer.  The company focuses on a comprehensive solution set including office systems, digital presses, production print systems, printers, vertical application solutions, and related services. Kofax is a leading provider of capture driven process automation solutions. As a Kofax reseller partner, Konica Minolta sells and configures Kofax products, as well as supports and trains customers on best practices for their document automation systems.

KonicaMinoltaLogo_fullAbout Konica Minolta

Konica Minolta Business Solutions U.S.A., Inc. is one of the world’s leaders in information management focused on enterprise content, technology optimization and cloud services. Our portfolio of offerings deliver solutions to improve our customers’ speed to market, manage technology costs, and facilitate the sharing of information to increase productivity. The All Covered IT Services division offers a range of IT strategy, support, project and cloud computing solutions across all verticals. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant of the Gartner 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter

About Kofax Transform

Kofax Transform is Kofax’s annual end user and reseller conference focused on how to radically transform and simplify the business critical First Mile of customer engagement while optimizing the customer experience and greatly reducing operating costs. The event features a wide range of experts from industry-leading organizations who share how they've transformed their businesses using Kofax software. A large percentage of the content is delivered by customers who share real-world best practices in implementing processes that include capture, process management, analytics, mobile capabilities, data integration, e-signature and customer communications management.

Kofax-PartnerAbout Kofax

Kofax is a leading provider of smart process applications that simplify and transform the First Mile™ of customer engagement. Success in the First Mile can dramatically improve the customer experience, greatly reduce operating costs and increase competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in financial services, insurance, government, healthcare, supply chain, business process outsourcing and other markets. Kofax delivers these through its direct sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.

Tags: Kofax, Kofax Capture, ECM, Workflow, Document Imaging

Choose an E-Signature Solution With These 7 Key Features

Posted by Cindy Bialy on Tue, Jan 20, 2015 @ 04:02 PM

e-signatureFor enterprises of all types, signature requirements are an important part of the initial, information intensive customer interactions, the place where customer loyalty is won or lost. In the past, these companies have relied on paper-based processes, which require either in-person signatures, postal and shipping services, or fax and email to validate documents. Even transactions that are initiated online often require paper-based signatures to finalize transactions.

Whether a transaction is simple or complex, automating the signature process can greatly improve operational efficiencies for large organizations.  More importantly, an enterprise-wide e-signature solution can significantly enhance the customer experience during that essential first part of customer interaction.

When considering whether to adopt electronic signature technology, changes in customer behavior are a relevant factor.  The idea of convenience in banking is undergoing a shift away from branch locations and toward digital products and services that mesh with consumers' mobile empowered lives. These days, most customers expect the ability to carry out transactions whenever and wherever they are.  

e-signaturesEliminating manual signature processes and replacing them with an e-signature solution enables customers to complete transactions in one fluid, less error-prone process, regardless of the channel used.  Furthermore, eliminating the need to print, route and archive paper reduces costs, including paper stock and storage, couriers, mailing and shipping.

An important point to note is that not all e-signature technologies are created the same.  Ensuring consistent user experience across all channels while at the same time safeguarding sensitive financial information requires a highly secure, enterprise-wide e-signature solution.

To unlock the full potential of an e-signature solution, choose an enterprise-class solution with the following key features:

deployment-cloud1. Offers multiple deployment options.

A wide range of deployment options within one e-signature technology across your entire enterprise reduces the IT resources needed to implement and maintain the solution and facilitates adoption by employees.

2.  Supports multiple e-signature types.  

The best solution offers support for click-to-sign, bio metric handwritten signature, fingerprint, and photograph.

3.  Works with all e-signature capture devices.  

The right technology solution offers support for a variety of capture devices, including iPad, Androids, and Window tablets, tablet PC's, smart phones and signature pads, to meet customer preferences.

4.  Incorporates an industry-standard digital signature format.  

A solution that leverages the ISO 32000 Standard to produce a non proprietary e-signature will only require a PDF Reader to verify the validity of the signature.  This eliminates the need to purchase and maintain additional software to verify the integrity of the document.

5.  Provides an open architecture.  

Easy-to-use software developer kits facilitate the integration of e-signature software with other core business applications such as account-opening platforms, archiving, email, and document management systems.

data_security_methods6.  Delivers maximum security.  

Automating high-value transactions requires a high level of security.  For large financial institutions, this typically means hosting the solutions behind a firewall.

7.  Verifies document integrity and provides an audit trail.  

A key advantage of e-signatures is the ability to detect if the document was changed post-signing and view the audit trail.  Having this critical information at the document level enables vendor independence and the confidence that documents can be verified now and in the future.

Contact us now and let us show you how a Kofax E-Signature Solution can increase productivity and enhance customer service while reducing operational costs. 

Tags: Kofax, Document Imaging, E-signature

Kofax TotalAgility Helps Streamline Your Operations

Posted by Brianna Smith on Tue, Nov 18, 2014 @ 02:09 PM

Kofax-CaptureKonica Minolta is well known for their ability to help businesses streamline their operations through enterprise content management solutions, but what some might not know is that Konica Minolta also offers organizations different solutions to capture information across their organization as well. And to make matters even more convenient for the customers, the KM Kofax capture solution works with OnBase, FileBound, FileNet, or one of thousands of other ECM and Line of Business Applications an organization might have installed.

What kind of information can be captured? Its simple. With the KM solution, organizations can capture anything from PDFs to emails, paper documents, and now even unstructured documents. But the true magic of our solution begins to shine when an organization installs Konica Minoltas Kofax TotalAgility.

Kofax TotalAgility is a Business Process Management (BPM) and Dynamic Case Management platform. It improves process management, allowing organizations to achieve unparalleled operational gains.

Our Solutions Helps Organizations:

  • Achieve continuous process improvements

  • Deliver organizational transformation for a competitive advantage

  • Reduce costs associated with standardized and repetitive business processes

  • Support the efficient delivery of non-standardized or unpredictable business processes

  • Ensure compliance to industry regulations (e.g. SOX and HIPAA)

  • Reduce errors and improve exception handling

  • Deliver increased ability to respond to changing organizational and market conditions

  • Deliver improved visibility of operational performance, to process and task level

Kofax TotalAgility ensures that an organizations operations become more efficient and flexible, better able to execute business processes. For the organization, this means lower costs and an better return on investment (ROI).

stand_outThe fact that our solution can deliver both business process management (BPM) and dynamic case management (DCM) in a single platform makes it stand out even more from the crowd. Unlike BPM, DCM works on a more ad hoc basis to manage dynamic, unstructured processes. Having a solution that can deliver both is great for large corporations and governments agencies who are dealing with a number of issues at a time, including cases and/or patient records and lawsuits and insurance claims. This function allows for increased efficiency and the workflow needed succeed.

Kofax TotalAgility is just one of our capture solutions. Stay tuned for an article exploring our Kofax Mobile Capture Tool. If you have any questions or would like to request more information then Let Us Know! 

Tags: Document Management, Kofax, Kofax Capture, ECM, Smart Process Applications, Smart Process Apps, Document Imaging