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Konica Minolta ECM Blog

Embrace Innovation & Position Yourself for Success

Posted by Dan Termale on Mon, Sep 28, 2015 @ 03:50 PM

innovation-techWhen we implement Automated solutions it saves our businesses time, money, and resources by enabling our repeatable, predictable, and critical activities to be automated and streamlined. This is a great and necessary step to making our business more efficient but it should not stop there. Many businesses have invested in automated solutions but then stopped, thinking that they have reached optimum efficiency. There is always room for improvement and you should always strive to not only have efficiency but also innovative ways to provide your customers a reason to choose you over your competitors. 

Take for example your human resource department, which can be one of the most paper intensive areas of any company. HR departments in every type of organization have one thing in common, paper forms, they love to use paper forms for everything! Have you found this to be true? The HR department in particular has always been one of the most paper intensive areas in an organization . It is challenging to stay organized and the struggle is continuous to keep all of your HR related files up to date. One of the reasons why HR is so paper heavy is because your dealing with such a variety of document types and different pieces of sensitive personal information for all of your current and past employees. You can implement a paperless solution for HR to automate these paper heavy processes, but you should consider choosing a solution that offers more than that.  

spa_1

There are many different Enterprise Content Management (ECM) solutions in the market , a lot of which are great, but only some of which can offer you that innovation that your looking for. Smart process applications (SPAs) are a newer category of software that provides an essential link between systems of record and systems of engagement, or the ways in which customers interact with an organization. These systems of engagement include face-to-face interactions in branch offices, web portals, mobile apps and social media.

285aa2aA Solution like Kofax TotalAgility, which is the world’s first unified smart process application development and deployment platform, combines mobility, information capture, process management, and analytics to simplify and streamline building SPAs. Without needing to modify any systems of record, you can design process, develop and deploy applications—all on a single platform for lower TCO and faster time to market

It is important for us to stay at the top and even ahead of industry trends and buying behaviors; after all if we don’t, we know our competitors will! By now you should be aware of the changing customer needs and the fact that your business has to do something in order to keep a competitive edge on the market. Don’t be afraid of change, embrace innovation and position yourself for success. 

For more information Contact Us - we have case studies, whitepapers and personalized demos available!

Tags: Kofax, BPM, ECM, Workflow, Smart Process Apps, Dynamic Case Management, go paperless, Technology,

How Kofax TotalAgility Can Help Improve Your Business

Posted by Brianna Smith on Thu, Jul 02, 2015 @ 11:43 AM

smart-process-apps-1Kofax Total Agility is a unique solution that helps businesses streamline their workflow and boost operational efficiency. It works to capture information across the organization. Its a Business Process Management (BPM) and Dynamic Case Management platform, and improves process management, allowing organizations to achieve unparalleled operational gains. Kofax TotalAgility also integrates seamlessly with systems like OnBase, FileBound, FileNet, and thousands of other ECM and Line of Business Applications.

This solution can help improve your business because it can capture a wide array of different information, from PDFs to emails, paper documents, and even unstructured documents. It can also do the following:

    1. Achieve continuous process improvements

    2. Deliver organizational transformation for a competitive advantage

    3. Reduce costs associated with standardized and repetitive business processes

    4. Support the efficient delivery of non-standardized or unpredictable business processes

    5. Ensure compliance to industry regulations (e.g. SOX and HIPAA)

    6. Reduce errors and improve exception handling

    7. Deliver increased ability to respond to changing organizational and market conditions

    8. Deliver improved visibility of operational performance, to process and task level

With this solution, businesses will see an improvement in overall efficiency and theyll become more flexible and better able to execute business processes. The end result will be lower costs and a better return on investment (ROI).

business-processes_regAnother reason why Kofax TotalAgility is so great for businesses if because it delivers both business process management (BPM) and dynamic case management (DCM) in a single platform. Unlike BPM, DCM can better manage dynamic, unstructured processes. Having a solution that can deliver both is ideal for large corporations and government agencies who are often dealing with a number of issues at a time.

Do you have questions or would like to request more information about Kofax TotalAgility? Contact us!

Tags: Kofax, Kofax Capture, BPM, ECM, Workflow, document capture

4 Ways Kofax Capture Pairs Well With Microsoft SharePoint

Posted by Brianna Smith on Wed, May 06, 2015 @ 01:40 PM

Integration_1A popular topic surrounding Enterprise Content Management (ECM) is Microsoft SharePoint. Because it is one of the more popular collaboration software platforms on the ECM stage, it is used by companies all over the world as part of their content management and business strategy, often by pairing it with a document capture platform. Why? Because document capture platforms help to ensure that an organizations content makes it into SharePoint in an accurate and efficient manner. It works to get all of a companys information converted, captured, and delivered into their ECM or legacy systems in an timely manner.

Thats all well and good, but it can leave some organizations wondering what document capture platform to choose. After all, there are many document capture platforms on the market, but there is one that stands out from the rest Kofax Capture.

How does Kofax Capture work?

The Kofax Capture tool works to provide document capture capabilities for Microsoft SharePoint, including:

    1. Integrated Windows Authentication: Content and Metadata are delivered directly to SharePoint libraries without the need for multiple user log-ins.

    2. Support for all library types.

    3. Document Set Support: Group like documents quickly and easily, and Kofax will create or update those Document Sets automatically.

    4. Native LZW TIFF Output - Scan and capture paper documents in TIFF format with LZW compression, enabling image viewing through the default Windows viewer.

doccap1Kofax Capture works by collecting documents and forms and transforms them into accurate, retrievable information before delivering it to the organizations SharePoint system or any other ERP or legacy system. This speeds up the business process. Using a document capture platform to simplify the process of getting information into a SharePoint system will allow for content to be managed more effectively.

Poorly pairing Microsoft SharePoint and a document capture platform not as suitable as Kofax Capture will lead to organizations struggling to effectively manage their content. This can lead to inefficient workflows and unsuccessful business. Plain and simple, Kofax Capture and Microsoft SharePoint were made for each other because they help streamline and better manage the business processes in an organization.

Interesting in learning how Microsoft SharePoint and Kofax Capture can help your organization? Contact us! Wed be happy to help.

Tags: Document Management, Kofax, BPM, ECM, document capture

Exploring The Convenience of Kofax Mobile Capture

Posted by Brianna Smith on Wed, Apr 15, 2015 @ 02:32 PM

Mobile-CaptureMore and more businesses are realizing the benefit of paperless ECM solutions that do away with time-consuming, inefficient processes in favor of a more streamlined workflow. These beneficial solutions save time and money and boosts workplace productivity. But another benefit that comes along with the ECM package that some might not realize is Kofax Mobile Capture.

Its no secret that most people own a smartphone or tablet. Both of these smart devices allow the user the freedom to work on the go, prompting many business leaders to begin looking into ways to incorporate the convenience of these smart devices into their day to day operations. One of the best solutions on the market for this is Kofax Mobile Capture.

tabletsmartphone

What makes Kofax Mobile Capture stand out?

It’s convenience.

It allows the users within an organization to work from virtually anywhere because it can be accessed from virtually anywhere, anytime, thanks to the power of the Cloud. It essentially turns a smart phone or tablet into a scanning device able to capture documents, photos and data.

Other benefits to this useful mobile capture tool include the ability to:

  • Capture documents and optimize the images for highest quality

  • Transform them into editable, searchable information with smaller file size

  • Add meta-data to documents

  • Submit documents and data to business processes, archives or systems

  • Enforce business rules from corporate systems directly within the app

  • Turn any smartphone or tablet into an enterprise information capture application

kofaxmobile-2The Kofax Mobile Capture solution exists to help businesses improve and streamline their overall operations. With the solution, not only can work be completed from anywhere, anytime, but less money is being spent on operational costs, business deals will close faster, and customer satisfaction will improve. Its truly a tool designed for the modern day worker in mind. If you would like to find out how Kofax Mobile Capture can benefit your business, contact us!

 

Tags: Kofax, Kofax Capture, BPM, ECM, Mobile Solutions, Workflow

Konica Minolta Honored with Kofax New Partner of the Year Award

Posted by Dan Termale on Mon, Mar 23, 2015 @ 10:37 AM

Kofax-AwardRamsey, NJ, March 18, 2015 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that it has been named the 2015 New Partner of the Year by alliance partner Kofax® Limited (NASDAQ and LSE: KFX).

Kofax, a leading provider of smart process applications that simplify and transform the First Mile™ of customer engagement, announced the award winners March 11 at Transform 2015 in Las Vegas. The award ceremony concluded Kofax’s annual customer and partner conference, which drew about 800 attendees from 35 countries.

As the 2015 New Partner of the Year, Konica Minolta was noted for the company’s rapid expansion into the capture solutions space, making maximum use of the Kofax platform.

“Konica Minolta Business Solutions has quickly built an impressive pipeline of deals that has already begun to bear fruit, earning the company our 2015 New Partner of the Year award,” said Howard Dratler, Executive Vice President of Field Operations at Kofax. “By rapidly embracing our market-leading capture solutions, proactively enabling staff and incorporating newer technologies like Kofax TotalAgility® and Kapow™, Konica Minolta has added significant value for its customers, and demonstrates a high level of commitment to the Kofax platform, which is certain to pay dividends in the future.” 

“This is the first year of our partnership with Kofax and we are honored to be named the 2015 New Partner of the Year,” says Sam Errigo, senior vice president, Business Intelligent Services, Konica Minolta Business Solutions U.S.A, Inc. “As we deepen our relationship, we look forward to providing award-winning Kofax solutions that automate our customers’ document-driven business processes by managing the capture, transformation and exchange of their business-critical information in a more accurate, timely and cost-effective manner.”

kofax-capture-solutionsKofax Capture™ automates and accelerates business processes by capturing all types of paper and electronic documents and forms, transforming them into accurate and actionable information, and delivering it all into core business applications, processes and workflows. These products extract index data and deliver the images and associated data to a variety of repositories and applications. This can significantly reduce retrieval costs while improving regulatory and compliance efforts.

The flagship product, Kofax TotalAgility®, combines award-winning capture, process management, data integration, mobile, e-signature and analytics capabilities into a unified process automation development and deployment platform. Common processes like new accounts, claims, patient admissions, mortgage applications, citizen benefits, accounts payable and more can be automated, streamlined and accelerated for better customer engagement.

Through its partnership, Konica Minolta offers Kofax software to gather information from multiple electronic sources (scanner, fax, e-forms, XML stream, etc.) then transform and deliver data directly into a content management platform. Kofax market-leading capture software also offers tools such as automated indexing, automatic form identification, accurate zonal optical character recognition and intelligent character recognition.

Konica Minolta is a leader in managed IT services, application development, software integration, document management technologies and is a premier technology manufacturer.  The company focuses on a comprehensive solution set including office systems, digital presses, production print systems, printers, vertical application solutions, and related services. Kofax is a leading provider of capture driven process automation solutions. As a Kofax reseller partner, Konica Minolta sells and configures Kofax products, as well as supports and trains customers on best practices for their document automation systems.

KonicaMinoltaLogo_fullAbout Konica Minolta

Konica Minolta Business Solutions U.S.A., Inc. is one of the world’s leaders in information management focused on enterprise content, technology optimization and cloud services. Our portfolio of offerings deliver solutions to improve our customers’ speed to market, manage technology costs, and facilitate the sharing of information to increase productivity. The All Covered IT Services division offers a range of IT strategy, support, project and cloud computing solutions across all verticals. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant of the Gartner 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter

About Kofax Transform

Kofax Transform is Kofax’s annual end user and reseller conference focused on how to radically transform and simplify the business critical First Mile of customer engagement while optimizing the customer experience and greatly reducing operating costs. The event features a wide range of experts from industry-leading organizations who share how they've transformed their businesses using Kofax software. A large percentage of the content is delivered by customers who share real-world best practices in implementing processes that include capture, process management, analytics, mobile capabilities, data integration, e-signature and customer communications management.

Kofax-PartnerAbout Kofax

Kofax is a leading provider of smart process applications that simplify and transform the First Mile™ of customer engagement. Success in the First Mile can dramatically improve the customer experience, greatly reduce operating costs and increase competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in financial services, insurance, government, healthcare, supply chain, business process outsourcing and other markets. Kofax delivers these through its direct sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.

Tags: Kofax, Kofax Capture, ECM, Workflow, Document Imaging

Exploring Kofax Capture Solutions

Posted by Brianna Smith on Fri, Mar 20, 2015 @ 02:28 PM


Businesses are always looking for ways to streamline the way they do business. Enterprise Content Management (ECM) solutions helps with this. One solution in particular, Kofax capture, enables businesses to capture information across their organization. To make things even more convenient, this capture tool works with OnBase, FileBound, FileNet, or one of thousands of other ECM and Line of Business Applications an business might have installed.

With the Kofax Capture solution, organizations can capture anything from PDFs to emails, and even paper documents. As if thats not enough, theres also a mobile option Kofax Mobile Capture.

Mobile Option

With the rise of tablets and smartphones, businesses have begun to look into ways to incorporate the convenience of these smart devices into their day to day operations. Kofax Mobile Capture allows for this.

The beauty behind Kofax Mobile Capture is its convenience. It allows the users within an organization to work from virtually anywhere. It works by turning a smart phone or tablet into a sophisticated scanning device able to capture documents, photos and data that, if saved correctly, can be accessed by anyone, anywhere, in the Cloud.

advanced-image-processing1-1Furthermore, the Kofax Mobile Capture platform can be accessed from virtually anywhere, anytime, thanks to the power of the Cloud. As a result, businesses will inevitably see an improvement in their overall operations, ultimately closing more business deals faster, seeing an improvement in customer satisfaction, and reduced process costs as a result of analytics, intelligent automation and dashboards.

Kofax Mobile Capture can also:

      • Capture documents and optimize the images for highest quality

      • Transform them into editable, searchable information with smaller file size

      • Add meta data to documents

      • Submit documents and data to business processes, archives or systems

      • Enforce business rules from corporate systems directly within the app

      • Turn any smartphone or tablet into an enterprise information capture application

Kofax Capture and Kofax Mobile Capture are paving the way towards increased convenience and efficiency in the workplace. Interested in learning more? Contact us for more information!

Tags: Kofax, Kofax Capture, BPM, Mobile Solutions

Choose an E-Signature Solution With These 7 Key Features

Posted by Cindy Bialy on Tue, Jan 20, 2015 @ 04:02 PM

e-signatureFor enterprises of all types, signature requirements are an important part of the initial, information intensive customer interactions, the place where customer loyalty is won or lost. In the past, these companies have relied on paper-based processes, which require either in-person signatures, postal and shipping services, or fax and email to validate documents. Even transactions that are initiated online often require paper-based signatures to finalize transactions.

Whether a transaction is simple or complex, automating the signature process can greatly improve operational efficiencies for large organizations.  More importantly, an enterprise-wide e-signature solution can significantly enhance the customer experience during that essential first part of customer interaction.

When considering whether to adopt electronic signature technology, changes in customer behavior are a relevant factor.  The idea of convenience in banking is undergoing a shift away from branch locations and toward digital products and services that mesh with consumers' mobile empowered lives. These days, most customers expect the ability to carry out transactions whenever and wherever they are.  

e-signaturesEliminating manual signature processes and replacing them with an e-signature solution enables customers to complete transactions in one fluid, less error-prone process, regardless of the channel used.  Furthermore, eliminating the need to print, route and archive paper reduces costs, including paper stock and storage, couriers, mailing and shipping.

An important point to note is that not all e-signature technologies are created the same.  Ensuring consistent user experience across all channels while at the same time safeguarding sensitive financial information requires a highly secure, enterprise-wide e-signature solution.

To unlock the full potential of an e-signature solution, choose an enterprise-class solution with the following key features:

deployment-cloud1. Offers multiple deployment options.

A wide range of deployment options within one e-signature technology across your entire enterprise reduces the IT resources needed to implement and maintain the solution and facilitates adoption by employees.

2.  Supports multiple e-signature types.  

The best solution offers support for click-to-sign, bio metric handwritten signature, fingerprint, and photograph.

3.  Works with all e-signature capture devices.  

The right technology solution offers support for a variety of capture devices, including iPad, Androids, and Window tablets, tablet PC's, smart phones and signature pads, to meet customer preferences.

4.  Incorporates an industry-standard digital signature format.  

A solution that leverages the ISO 32000 Standard to produce a non proprietary e-signature will only require a PDF Reader to verify the validity of the signature.  This eliminates the need to purchase and maintain additional software to verify the integrity of the document.

5.  Provides an open architecture.  

Easy-to-use software developer kits facilitate the integration of e-signature software with other core business applications such as account-opening platforms, archiving, email, and document management systems.

data_security_methods6.  Delivers maximum security.  

Automating high-value transactions requires a high level of security.  For large financial institutions, this typically means hosting the solutions behind a firewall.

7.  Verifies document integrity and provides an audit trail.  

A key advantage of e-signatures is the ability to detect if the document was changed post-signing and view the audit trail.  Having this critical information at the document level enables vendor independence and the confidence that documents can be verified now and in the future.

Contact us now and let us show you how a Kofax E-Signature Solution can increase productivity and enhance customer service while reducing operational costs. 

Tags: Kofax, Document Imaging, E-signature

Microsoft SharePoint Benefits from Document Capture Platforms

Posted by Brianna Smith on Fri, Dec 05, 2014 @ 10:01 AM

working_togetherWe’ve talked about workflow and business process management procedures in the past, but what about Microsoft SharePoint? Microsoft SharePoint is a popular collaboration software platform in the ECM arena and is used by companies all over the world as part of their content management and business strategy.

Pairing Microsoft SharePoint with a document capture platform helps to ensure that an organization’s content makes it into SharePoint in an accurate and efficient manner. Most organizations now-a-days have a lot of content going in and out of their systems every day, you need a system in place to get all of your information converted, captured, and delivered into your ECM or legacy systems. 

Using a document capture platform to simplify the process of getting information into a SharePoint system will allow for content to be managed more effectively. Without a document capture platform, organizations will struggle to effectively manage their content which can lead to inefficient workflows and unsuccessful business.

What would be a great document capture platform for organizations to implement?

Kofax Capture.

document_archiving__670-articleKofax Capture works by collecting documents and forms and transforms them into accurate, retrievable information before delivering it to the organization’sSharePoint system or any other ERP or legacy system. This speeds up the business process.

Additionally, the Kofax Capture tool provides document capture capabilities for Microsoft SharePoint, including:

  • Integrated Windows Authentication: Content and Metadata are delivered directly to SharePoint libraries without the need for multiple user log-ins.
  • Support for all library types.
  • Document Set Support: Group like documents quickly and easily, and Kofax will create or update those Document Sets automatically.
  • Native LZW TIFF Output - Scan and capture paper documents in TIFF format with LZW compression, enabling image viewing through the default Windows viewer.

In summary, Kofax Capture and Microsoft SharePoint seem to be made for each other. Together they help streamline and better manage business processes in an organization. No organization should be without such a useful, efficient combination of tools. If you have Sharepoint and would like more information contact us!

 

Tags: Document Management, Kofax, Kofax Capture, ECM, Microsoft Sharepoint, document capture

A Comparison of BPM vs Workflow In a Nutshell

Posted by Brianna Smith on Wed, Dec 03, 2014 @ 12:56 PM

bps-vs-workflowBusiness Process Management (BPM) and Workflow two terms in the enterprise content management (ECM) arena that are often used together. Not because they mean the same thing, but because they share similarities and concepts, though deal with different areas of functionality and purpose. Theyre similar because they both address the need to automate core processes to achieve efficiency, eliminate bottlenecks, and cut out redundancies, in their own, unique ways.

The difference between the two is that Workflow facilitates simple routing of tasks or activities from person to person, while BPM characterizes a series of activities that are independent from specific applications and systems.

Still confused? Lets break the two down even more.

The primary reason why BPM differs from workflow is because it has the ability to coordinate activities and tasks among users. BPM can connect different systems by allowing data sharing and universal control of the business critical data from a single interface. It works with a number of interfaces as well, including OnBase, Microsoft SharePoint, and any other document management system or ERP system.

BPM-SolutionsHow will BPM help your business? Simple. Business processes can be modeled, automated and managed to help businesses realize maximum efficiency, effectively lowering costs and achieving higher operational output. BPM is able to help out by distinguishing between exception rules and the actual flow of business processes that allows businesses to govern every process. BPM tools like Kofax and TotalAgility help businesses capture, evaluate and analyze the data that is constantly coming into their organization from outside sources efficiently and effectively.   

Workflow Automation software, on the other hand, uses application specific sequencing of tasks set up with predefined rules that include automated or manual activities. A workflow differs from BPM because it is usually set up on a fixed business process, meaning that businesses will have to tell the system how to deal with exceptions to the predefined rules. Fortunately, the systems are intuitive and take a learn by example approach – much like OnBase.

Smart-SolutionsWhat does this mean? It means that the system gets smarter over time and it learns every time an exception, new vendor or data type is processed, it will automatically know how to process it. Workflow automation runs on smart process apps that basically take your manual business processes and replicates it electronically in a more efficient manner.

That’s a quick comparison of BPM and workflow in a nutshell. If you would like more detailed information on these topics then visit the respective webpages on BPM and Workflow . To ask us a question or to request specific info then just click here, we would love to help!

 

Tags: Kofax, BPM, OnBase workflow, Workflow, Smart Process Applications, Smart Process Apps

The Beauty Behind Kofax Mobile Capture Is It’s Convenience

Posted by Brianna Smith on Mon, Nov 24, 2014 @ 04:05 PM

Mobile-SolutionsWe discussed previously the benefits of Konica Minolta’s document capture abilities, specifically regarding Kofax TotalAgility - a Business Process Management (BPM) and Dynamic Case Management platform that improves process management, allowing organizations to achieve unparalleled operational gains. Now we’re going to shift gears towards our Kofax Mobile Capture Tool.

We already know that Kofax capture allows organizations to capture emails, PDF’s, and even paper documents, and that our Kofax capture solution works with OnBase, FileBound, FileNet, or one of thousands of other ECM and Line of Business Applications an organization might have installed. However, few are aware that they can reap the benefits of our document capture solution from their mobile devices.

Fast-Paced-SolutionsKonica Minolta’s Kofax Mobile Capture solution is well suited for today’s fast-paced society where customers expect real-time answers to any question they might have. Kofax Mobile Capture is able to offer a solution to these questions because with our solution, customers are able to use their tablets and smartphones to get the answers they’re looking for by not only being able to capture a document, but they can also extract critical data from said document. Customers are then able to save their captured information in the cloud, thereby initiating critical business processes at the earliest point in the process, whenever they need to. 

But there’s more. Our Kofax Mobile Capture can also:

  • Capture documents and optimize the images for highest quality
  • Transform them into editable, searchable information with smaller file size
  • Add meta data to documents
  • Submit documents and data to business processes, archives or systems
  • Enforce business rules from corporate systems directly within the app
  • Turn any smartphone or tablet into an enterprise information capture application 

Mobile-captureThe beauty behind Kofax Mobile Capture is it’s convenience. It allows the users within an organization to work from virtually anywhere. Furthermore, by leveraging the Kofax Mobile Capture platform, organizations will see an improvement in their overall operations, ultimately  closing more business deals faster, seeing an improvement in customer satisfaction, and reduced process costs as a result of analytics, intelligent automation and dashboards. 

So that’s an overview of the Kofax Mobile Capture Tool and all of the convenient benefits it has to offer. Click here to ask us a question!

Tags: Kofax, Kofax Capture, Mobile Solutions, Smart Process Applications, Smart Process Apps