Claims Handling with Enterprise Content Management
The faster you process a claim, the lower your costs and the happier your customers. Our solutions give claims teams all the information they need to process claims and to handle exceptions fast and according to your business controls. Processing claims faster and more accurately not only means you are saving time, but also saving money claim after claim.
Claims Processing presents complexities and added overhead to every insurance company in the market. With Loss Adjustment Expense (LAE) continuing to rise, claims costs continue to be a black hole for insurers. Time to decision-making has a direct correlation to claims leakage and increased costs, impacting reserves. Insurers must evaluate new and innovative approaches to claims handling. Improving transactional processing is at a critical stage, and resisting the use of work management technology in its claims divisions is no longer an option for insurers.
Seamlessly integrating with your existing systems – from electronic claims processing systems to policy administration systems and beyond – our solutions share information enterprise-wide and automate business processes. Instead of painstakingly processing every new business application or claim, focus only on the exceptions. Capture, collect and manage content – in the office or in the field with our mobile solutions - according to your business rules so work gets done faster and more accurately.
- Increases productivity by reducing the need to search for information across multiple data sources
- Ensures tasks are completed in a timely manner with reminders, timers, notifications, and other communications
- Improves compliance through greater visibility, audit ability and adherence to internal controls
- Reduces time to decision with immediate access to information