AMS Imaging Receives Konica Minolta Pro-Tech Service Award

News Release


 Konica Minolta Honors AMS Imaging of Warwick RI with

2012 Pro-Tech Service Award for Service Excellence

 Ramsey, N.J. and AMS Imaging – Feb 23,2012 Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced that AMS Imaging of Warwick RI has been honored with a 2012 Pro-Tech Service Award, which recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.

 “Providing excellent service has become increasingly important in our industry, and Konica Minolta is committed to assuring the highest performance standards across our organization,” said James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc.  “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency.  There is no higher honor for an authorized Konica Minolta dealer partner and AMS Imaging should be very proud of its achievement.”

 A 15 year Pro-Tech Service Award winner, AMS Imaging, headed by Robert Willis, Service Manager, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning lines of digital imaging products.  To attain the Pro-Tech standard, each element of AMS Imaging operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.

"The Pro-Tech Service Award is a mark of distinction which we are proud to showcase as it symbolizes our commitment to offering the best business practices in our marketplace,” said Robert Willis, Service Manger – AMS Imaging.  “This award certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity.  Additionally, it provides our customers another great reason to count on Konica Minolta and AMS Imaging for all of their imaging needs.”


About Konica Minolta

Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and Managed IT Services for the desktop to the print shop.  For the fifth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys.  BLI has named Konica Minolta 2012“Document Imaging Solutions Line of the Year” and “A3 MFP Line of the Year” award winner for the company’s solution portfolio and award-winning line of bizhub Multifunctional Products.  For more information, please visit and follow Konica Minolta on Facebook, YouTube, and Twitter.


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Konica Minolta is a trademark of Konica Minolta Holdings, Inc.  All other trademarks mentioned in this document are the property of their respective owners.