What Is Enterprise Content Management (ECM) ?
Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.
ECM tools and strategies make it possible to manage an organization's unstructured information, wherever that information exists. When you begin to explore ECM, you are often spurred by one or two departments drowning in paper. Your paper challenges and manual processes are so frustrating, time consuming, and expensive that you just can't stand it any longer.
Efficiency: You can do an easy keyword/tag search and find all the documents you need plus you know that you have the most recent version.
Productive Collaboration: The latest version isn’t hiding on someone else’s computer – so you are assured that you are working on the most recent version.
Secure Date: Only your authorized workers know the keyword or tag to access the data.
Managed Storage: With one system, when your retention guidelines indicate data can be destroyed, you have the knowledge and control to do it.
Benefits To Your Organization:
Integration to other systems: Wouldn’t it be nice to input name and address information and have it pre-fill the next time you come across a document that needs the same information? We integrate with systems you probably already have in your accounting and human resource functional areas…if not more. Save keystrokes – one worker at a time.
Reduce tedious tasks: From tracking down documents from separate locations, finding out you updated the second version of a document – when version five was the latest to utilizing a scanned form instead of an unsecure paper version (that could be left anywhere!) – all your workers will be relieved to eliminate repetitive inputs.
More time for customers: Now that you have control over your documents and workflow, your employees can better service customers. The college financial aid office can find all the documents related to a student – at its finger-tips. The healthcare professional can pull-up all the information on a patient and eliminate tracking down data that used to be stored in various places. Customer Service can respond to a client’s billing inquiry with ease.
Savings: Your workers will save Time - from a now streamlined workflow - and your business operations will save Money – because you have increased productivity, improved customer service and reduced costs by using less paper.
FOCUS ON YOUR STRATEGIC OBJECTIVES: With problems arrested, you can keep your focus on meeting your objectives.
Konica Minolta’s Enterprise Content Management (ECM) solutions transform your business information, allowing you to work more efficiently and productively. With simple solutions to capture, manage, access and govern all your content, Konica Minolta improves the flow of information and frees employees from manual tasks for improved business operations and streamlined processes.